The Tucson Yarn Company
6330 N. Oracle Rd., #D-242 Tucson, AZ 85704 (520) 229-YARN (9276)

Archive for the ‘About Us’ Category

February 26th, 2011 About Us

Welcome to The Tucson Yarn Company – the home for knitters & crocheters in Tucson.

 

Store Hours:

 

Monday-Friday 10:00 am-5:30 pm

Saturday 10:00 am-5:00 pm

Closed Sundays

 

At Tucson Yarn, we know knitting and knitters and we work hard to deliver what you want and need in a yarn store. Not only do we feature new and exciting yarns – but we offer the kind of support and service that will guarantee the success of your next project. Our unique “Concierge Service” sets us apart from any yarn store you may have visited before.

 

Our staff will support you and your project from the moment you select your yarn and pattern, every step of the way, until you complete your project and say, “Look what I made!” From yarn substitution to technical assistance, your project success is our priority!

 

We also want to make Tucson Yarn your local yarn store of choice.  Come to the store for a little knitting time at our large community work table. Or come in to find a new project that will inspire you or take your skills to the next level. Whatever your reason for visiting, we want you to be part of the excitement of Tucson Yarn.

 

Above all, we believe that Tucson Yarn is not just about knitting and yarn – it’s about people – people who share that special bond that only knitters understand. You know what we mean. So come visit us at Tucson Yarn where you can share the joy of knitting with others.

 

Our Mission

At Tucson Yarn, our mission is simple: we are dedicated to providing unparalleled service to our customers with respect to the products we offer, the support we provide and the classes we teach. We are passionate about yarn and fiber arts, but we are even more passionate about people. At Tucson Yarn, we want to inspire all of our customers to achieve their knitting goals.

We Are Passionate About Teaching

At Tucson Yarn, we not only love to knit and crochet, we love to share with others. Whether you are a new knitter, have been knitting for years, or just need a refresher, we invite you to take a class or workshop. A wide variety of classes and workshops in a small group setting are available, and you will receive personal attention from our experienced instructors. Some of our classes focus on a specific technique, while others are project based. You can even set up a special class with a group of friends or an individualized lesson to fit your schedule. Enjoy the challenge of taking your knitting to the next level.

A detailed description of all of our classes and workshops is available on our website (www.tucsonyarn.com) or at the store. To register, call the store at (520) 229-YARN, stop in to the store or email Cyd at cyd@tucsonyarn.com.

Be Part Of The Fun! Join Us For Our Knit-Ins.

Knit-Ins are a great way for you to get help from our Knit Doctors, meet other knitters and learn about wonderful projects you might want to try. The participation fee is $10 per Knit-In session or $5 if you purchase a package of ten sessions (a 50% savings!)

Mondays 10:30 am – 12:00 noon

Wednesdays 2:00 pm - 3:30 pm

Fridays  12:00 noon - 1:30 pm

The Doctor Is IN

Want to learn to knit on your own schedule? Have a problem with a current knitting project? Need help interpreting a pattern? Make an appointment with one of our Knit Doctors. Call the store at (520) 229-YARN or email Cyd at cyd@tucsonyarn.com and we will set up an appointment time that is convenient for you.

Our Yarns

There are too many to mention them all and our “stash” changes all the time.

New yarns arrive every week so be sure to stop in often to see what’s new. A complete list of brands we carry is posted on our website including:

Alpaca with a Twist

Araucania

Baah/La Jolla

Berroco

Brown Sheep

Butterfly Super 10

Cascade

Debbie Bliss

Elsebeth Lavold

Knit One, Crochet Too

Koigu

Louisa Harding

Madeline Tosh

Malabrigo Yarn

Manos del Uruguay

Mountain Colors

Noro

Opal

Pagewood Farm

Prism

Queensland Collection

Sirdar

Sublime

Tilli Thomas

Trendsetter

Wendy

Gift Certificates

The perfect gift for anyone, Tucson Yarn offers gift certificates in any denomination. Get one for a friend or when someone asks you what you would like for a gift, request one for yourself.

Join Our Email List

Simply email info@tucsonyarn.com to be notified of sales and special events. We do not share email lists. And check the website regularly for special events and offers.

Store Policies

There are no returns on sale items, needles, books or patterns.

Yarn in its original condition may be returned for store credit within 90 days of purchase.

Customers are invited to sit and knit with us any time.

FAQ

What type of help can I expect at Knit-Ins?

Because our Knit Doctors want to be able to spend time with all our Knit-In members, you can expect help with minor problems – everything from dropped stitches to figuring out the next step in a pattern. If you require extensive help beginning a new project, a Knit Doctor appointment is recommended.

What is the difference between the help offered at Knit-Ins and the help offered at a personal Knit Doctor appointment?

You should make a personal Knit Doctor appointment to get help beginning a new project, to learn a new technique one-on-one, to get help figuring out a complicated pattern, or even if you want to learn to knit on a one-on-one session. Knit Doctor fees based on time spent at a rate of $20 per hour.

Can you order yarn for me if you do not carry that yarn in the shop?

If we currently do business with the vendor, we will be happy to order yarn for you. Keep in mind that you will have to order in full bag quantities, the special order must be prepaid and that shipping will be extra. We will also special order yarns we carry should we run out of your favorite color.

Can I have yarn or needles held for me?

We will hold yarn or other items for 48 hours. If you are unable to stop into the shop within that time, simply pay for the items over the phone with a credit card and we will hold the items for you.

Do you ship to places outside of Tucson?

We are happy to ship yarn and anything else you may need for project anywhere in the United States. We ask that you prepay for the items by credit card. You will be charged only actual shipping costs. There is no handling fee.